Frequently Asked Questions

Our FAQ page has the answers to a few of the questions we hear from our customers the most. If you don't see the answer to your question below, head to our Contact page to drop us a line or give us a call today!

Where are the facilities located?

Ambassador Business Park and Self-Storage is located at 1702 S. State Highway 121 in Lewisville, just west of Interstate 35.

Central Self Storage is located east of McCreary Road at 2802 W Farm to Market Rd 544 in Wylie.

What are the access hours?

Ambassador Business Park and Self-Storage is open for access daily from 6:30 AM to 8:30 PM.

Central Self Storage is open for access daily from 6:00 AM to 9:00 PM.

How do I pay my storage bill?

Pay your storage bill online using a debit or credit card. Contact us for other payment options.

Am I required to store long-term?

We offer flexible month-to-month leases.

Are there any additional steps after online leasing?

Yes. Photo ID will be requested and addendums will need to be executed prior to accessing unit.

Do you have drive-up access?

We sure do! You can park your vehicle right outside your unit and unload straight away.

What security features do you offer?

Surveillance cameras, full fencing, and gated access.

Do you offer vehicle parking?

Our facilities feature outdoor parking options for your boat, RV, car, or other vehicles. Get in touch with our team for a personalized quote today.

What items am I not allowed to store?

Perishables, plants, animals, flammable or hazardous items, stolen or illegal goods.

Do you have packing/moving supplies for sale?

We sure do. Come check us out at either of our locations to see what supplies we have available.